body.aa.helpdesk-public-body[data-public-helpdesk-mode=landing] .helpdesk-landing-portal,body.aa.helpdesk-public-body[data-public-helpdesk-mode=landing] .helpdesk-landing-global-actions{width:min(590px,94vw);max-width:100%;margin-inline:auto}body.aa.helpdesk-public-body[data-public-helpdesk-mode=landing] .helpdesk-landing-global-actions{margin-top:var(--space-s, .5rem)}body.aa.helpdesk-public-body[data-public-helpdesk-mode=landing] .app-portal{width:100%;max-width:none;box-sizing:border-box}body.aa.helpdesk-public-body[data-public-helpdesk-mode=landing] .helpdesk-landing-search-fields,body.aa.helpdesk-public-body[data-public-helpdesk-mode=landing] .helpdesk-landing-search-fields .auto-stack-input{width:100%}body.aa.helpdesk-public-body[data-public-helpdesk-mode=landing] .helpdesk-landing-primary-actions,body.aa.helpdesk-public-body[data-public-helpdesk-mode=landing] .helpdesk-landing-secondary{gap:var(--space-s, .5rem);width:100%}body.aa.helpdesk-public-body[data-public-helpdesk-mode=landing] .helpdesk-landing-instance-list{width:100%;align-self:stretch}body.aa.helpdesk-public-body[data-public-helpdesk-mode=landing] .helpdesk-landing-instance-row{display:flex;flex-direction:row;align-items:stretch;width:100%;padding:0;overflow:hidden;text-align:left;color:inherit;cursor:pointer;background:var(--bg-max, #fff);border:1px solid var(--gui-line-soft, #dfe6f1);border-radius:var(--radius, 8px)}body.aa.helpdesk-public-body[data-public-helpdesk-mode=landing] .helpdesk-landing-instance-row:hover,body.aa.helpdesk-public-body[data-public-helpdesk-mode=landing] .helpdesk-landing-instance-row:focus-visible{border-color:var(--txt-link, #1774db);outline:2px solid var(--txt-link, #1774db);outline-offset:2px}body.aa.helpdesk-public-body[data-public-helpdesk-mode=landing] .helpdesk-landing-instance-media{flex:0 0 6.5rem;width:6.5rem;min-height:5rem;background:var(--bg-page-glass, #f8fbff);border-right:1px solid var(--gui-line-soft, #dfe6f1)}body.aa.helpdesk-public-body[data-public-helpdesk-mode=landing] .helpdesk-landing-instance-media img{display:block;width:100%;height:100%;min-height:5rem;object-fit:cover}body.aa.helpdesk-public-body[data-public-helpdesk-mode=landing] .helpdesk-landing-instance-fallback{display:flex;align-items:center;justify-content:center;font-size:1.5rem;font-weight:600;color:var(--txt-light, #65738a)}body.aa.helpdesk-public-body[data-public-helpdesk-mode=landing] .helpdesk-landing-instance-copy{padding:var(--space-m, 1rem);flex:1 1 auto;min-width:0;justify-content:center}body.aa.helpdesk-public-body[data-public-helpdesk-mode=landing] .helpdesk-landing-instance-copy strong{font-size:1rem}body.aa.helpdesk-public-body[data-public-helpdesk-mode=landing] .helpdesk-landing-instance-copy span{color:var(--txt-light, #65738a);line-height:1.45}body.aa.helpdesk-public-body #message-modal.task-modal.message-task-modal{width:min(92vw,28rem);max-width:28rem}body.aa.helpdesk-public-body #message-modal.message-task-modal .task>section.fx-stack{align-items:stretch;width:100%;gap:var(--space-m, 1rem)}body.aa.helpdesk-public-body #message-modal.message-task-modal .message-task-modal__body{margin:0;max-width:100%;padding:.85rem 1rem;border-radius:8px;border:1px solid var(--gui-line-soft, rgba(0, 0, 0, .08));background:var(--bg-max, #fff);color:var(--txt-base, inherit);font-size:.95rem;line-height:1.45;box-sizing:border-box}body.aa.helpdesk-public-body #message-modal.message-task-modal .fx-btns{justify-content:flex-end;margin-top:.25rem}body.aa.helpdesk-public-body[data-public-helpdesk-mode=landing] .auto-stack-input input.is-invalid{border-color:var(--color-danger, #e74c3c)}body.mdit.helpdesk-public-body[data-public-helpdesk-mode=create]{padding:0}body.mdit.helpdesk-public-body .helpdesk-public-mdit-main{width:100%;max-width:none;box-sizing:border-box;padding-inline:0}body.mdit.helpdesk-public-body .helpdesk-public-mdit-hero{align-items:center}body.mdit.helpdesk-public-body .helpdesk-public-brand-mark,body.mdit.helpdesk-public-body .helpdesk-public-brand-fallback{width:64px;height:64px;border-radius:12px;flex:0 0 auto;object-fit:cover;background:var(--bg-focus-hint, rgba(245, 245, 246, .8));border:1px solid var(--gui-line-soft, rgba(255, 255, 255, .12))}body.mdit.helpdesk-public-body .helpdesk-public-brand-fallback{display:inline-grid;place-items:center;font-size:1.5rem;font-weight:var(--font-weight-bold, 700);color:var(--txt-link, #6eb6ff)}body.mdit.helpdesk-public-body .helpdesk-portal-description{padding:.85rem 1rem;border-radius:10px;background:var(--bg-focus-hint, rgba(245, 245, 246, .08));border:1px solid var(--gui-line-soft, rgba(255, 255, 255, .12));color:inherit;line-height:1.55}body.mdit.helpdesk-public-body .helpdesk-portal-categories>.helpdesk-categories{border:1px solid var(--gui-line-soft, rgba(255, 255, 255, .12));border-radius:12px;background:var(--bg-focus-hint, rgba(245, 245, 246, .06));overflow:hidden}body.mdit.helpdesk-public-body .helpdesk-public-category-mark,body.mdit.helpdesk-public-body .helpdesk-public-category-fallback{width:56px;height:56px;border-radius:10px;flex:0 0 auto;object-fit:cover;background:var(--bg-focus-hint, rgba(245, 245, 246, .1));border:1px solid var(--gui-line-soft, rgba(255, 255, 255, .12))}body.mdit.helpdesk-public-body .helpdesk-public-category-fallback{display:inline-grid;place-items:center;font-size:1.25rem;font-weight:600;color:var(--txt-link, #6eb6ff)}body.mdit.helpdesk-public-body[data-public-helpdesk-mode=detail]{display:flex;flex-direction:column;height:100svh;overflow:hidden}body.mdit.helpdesk-public-body[data-public-helpdesk-mode=detail] .helpdesk-public-mdit-main{flex:1 1 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1rem)}body.mdit.helpdesk-public-body[data-public-helpdesk-mode=create]:has(#helpdesk-form-overlay:not([hidden])){height:100svh;overflow:hidden}body.mdit.helpdesk-public-body[data-public-helpdesk-mode=create]:has(#helpdesk-form-overlay:not([hidden])) .helpdesk-public-mdit-main{flex:1 1 auto;min-height:0;overflow-x:hidden;overflow-y:auto;padding-inline:16px;-webkit-overflow-scrolling:touch}body.mdit.helpdesk-public-body .helpdesk-public-mdit-main>header.overlay#helpdesk-form-overlay:not([hidden]){position:sticky;top:0;z-index:9;margin-bottom:var(--space-m, 1rem);height:auto;min-height:auto;overflow:visible;display:grid;grid-template-areas:"banner actions";grid-template-columns:minmax(0,1fr) auto;grid-template-rows:auto;align-items:center;gap:4px;padding-block:12px;background:var(--bg-page-glass, rgba(20, 28, 48, .85));-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px)}body.helpdesk-public-body [data-internal-only=true]{display:none!important}.helpdesk-public-body .ticket-files-list{display:grid;gap:8px;min-width:0}.helpdesk-public-body .ticket-files-list .ticket-file-item{display:flex;align-items:center;gap:8px;width:100%;max-width:100%;margin-top:0;box-sizing:border-box;text-align:left;cursor:pointer}.helpdesk-public-body .ticket-file-item__icon{flex:0 0 auto}.helpdesk-public-body .ticket-file-item__name{flex:1 1 auto;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.helpdesk-public-body .ticket-files-empty{margin:0;color:var(--txt-light);font-size:.85rem}.helpdesk-public-progress-meter{height:6px;border-radius:999px;background:var(--bg-focus);overflow:hidden;margin:6px 0 10px}.helpdesk-public-progress-meter>i,.helpdesk-public-progress-meter .sla-fill{display:block;height:100%;width:0%;background:var(--btn-green);border-radius:inherit;transition:width .35s ease,background .2s ease}.helpdesk-public-progress-meter .sla-fill--breached{width:100%!important;background:linear-gradient(90deg,var(--color-orange),var(--color-red))}.helpdesk-public-progress-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px 12px}.helpdesk-public-progress-grid>div span{display:block;color:var(--txt-light);font-size:.72rem;font-weight:var(--font-weight-semibold);text-transform:uppercase;margin-bottom:2px}.helpdesk-public-progress-grid>div strong{display:block;font-size:.88rem}.helpdesk-urgent-card h2{margin:0 0 4px;font-size:1rem}.helpdesk-urgent-card>p{margin:0 0 10px;color:var(--txt-light);font-size:.84rem}.helpdesk-urgent-grid{display:grid;gap:8px}.helpdesk-urgent-grid>div span{display:block;color:var(--txt-light);font-size:.72rem;font-weight:var(--font-weight-semibold);text-transform:uppercase}.helpdesk-urgent-grid>div strong{display:block;font-size:.9rem}.helpdesk-action-item--public{grid-template-columns:minmax(0,1.5fr) minmax(7rem,.8fr) auto auto}@media (max-width: 900px){.helpdesk-action-item--public{grid-template-columns:1fr auto}}body.bliss.helpdesk-public-body{display:block;grid:none;height:auto;min-height:100svh;margin:0;background:var(--bg-page, #e6e6e7);color:var(--txt-base)}body.helpdesk-public-body[data-public-helpdesk-mode=create]{padding:clamp(24px,5vw,48px) 0 clamp(32px,6vw,48px)}body.helpdesk-public-body[data-public-helpdesk-mode=create]:has(#categories-card:not([hidden])){background:linear-gradient(var(--aa-portal-grad-top, #1857a0) 80px,var(--aa-portal-grad-top, #1857a0) 80px,var(--aa-portal-grad-bottom, #23abdd)) fixed}body.helpdesk-public-body[data-public-helpdesk-mode=detail]{display:flex;flex-direction:column;padding:0;height:100svh;overflow:hidden}body.helpdesk-public-body main.helpdesk-public-page,body.helpdesk-public-body main.helpdesk-public-mdit-main{width:100%;max-width:none;margin-inline:auto;box-sizing:border-box}body.helpdesk-public-body[data-public-helpdesk-mode=create] main.helpdesk-public-page,body.helpdesk-public-body[data-public-helpdesk-mode=create] main.helpdesk-public-mdit-main{padding-inline:clamp(16px,4vw,32px)}body.helpdesk-public-body[data-public-helpdesk-mode=detail] main.helpdesk-public-page,body.helpdesk-public-body[data-public-helpdesk-mode=detail] main.helpdesk-public-mdit-main{flex:1 1 auto;height:100%;min-height:0;padding:0;overflow:hidden;display:flex;flex-direction:column}body.helpdesk-public-body .helpdesk-public-record-details:not([hidden]){display:flex;flex-direction:column;flex:1 1 auto;width:100%;height:100%;min-height:0}body.helpdesk-public-body[data-public-helpdesk-mode=detail] #ticket-content,body.helpdesk-public-body[data-public-helpdesk-mode=detail] #tickets-tab,body.helpdesk-public-body[data-public-helpdesk-mode=detail] #tickets-tab>.tab-content,body.helpdesk-public-body[data-public-helpdesk-mode=detail] #helpdesk-public-detail-root,body.helpdesk-public-body[data-public-helpdesk-mode=detail] 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.app-form{width:100%;max-width:none;box-sizing:border-box}body.helpdesk-public-body #ticket-submitted-view .app-form{width:min(28rem,100%);max-width:28rem;margin-inline:auto;align-items:center;text-align:center}body.helpdesk-public-body #ticket-submitted-view .alert-info{width:100%;text-align:start}body.helpdesk-public-body #categories-card .app-form{gap:var(--space-m, 1rem);padding:clamp(1.25rem,3vw,2rem)}body.helpdesk-public-body .helpdesk-public-categories-actions{justify-content:center;width:100%}body.helpdesk-public-body .helpdesk-public-brand-mark,body.helpdesk-public-body .helpdesk-public-brand-fallback{width:72px;height:72px;border-radius:14px;flex:0 0 auto;object-fit:cover;background:var(--bg-focus, #f5f5f6);border:1px solid var(--gui-line-soft, #d7d7d8)}body.helpdesk-public-body .helpdesk-public-brand-fallback{display:inline-grid;place-items:center;font-size:1.6rem;font-weight:var(--font-weight-bold, 700);color:var(--txt-link, #1774db)}body.helpdesk-public-body .helpdesk-portal-description{padding:.85rem 1rem;border-radius:10px;background:var(--bg-focus, #f5f5f6);border:1px solid var(--gui-line-soft, #d7d7d8);color:var(--txt-base);line-height:1.55}body.helpdesk-public-body .helpdesk-portal-description p{margin:0 0 .55rem}body.helpdesk-public-body .helpdesk-portal-description p:last-child{margin-bottom:0}body.helpdesk-public-body .helpdesk-public-categories-section{align-self:stretch;width:100%}body.helpdesk-public-body[data-public-helpdesk-mode=create]:has(#helpdesk-form-overlay:not([hidden])){padding:0;height:100svh;overflow:hidden}body.helpdesk-public-body[data-public-helpdesk-mode=create]:has(#helpdesk-form-overlay:not([hidden])) main.helpdesk-public-page{height:100svh;max-height:100svh;overflow-x:hidden;overflow-y:auto;padding-inline:16px;-webkit-overflow-scrolling:touch}body.helpdesk-public-body 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.helpdesk-public-category-card>summary::-webkit-details-marker{display:none}body.helpdesk-public-body .helpdesk-public-category-card[open]>summary{border-bottom:1px solid var(--gui-line-soft, #d7d7d8);background:var(--bg-focus, #f8f9fb)}body.helpdesk-public-body .helpdesk-public-category-summary-row{width:100%;align-items:center}body.helpdesk-public-body .helpdesk-public-category-mark,body.helpdesk-public-body .helpdesk-public-category-fallback{width:56px;height:56px;border-radius:12px;flex:0 0 auto;object-fit:cover;background:var(--bg-focus, #eef3fa);border:1px solid var(--gui-line-soft, #d7d7d8)}body.helpdesk-public-body .helpdesk-public-category-fallback{display:inline-grid;place-items:center;font-size:1.15rem;font-weight:var(--font-weight-bold, 700);color:var(--txt-link, #1774db)}body.helpdesk-public-body .helpdesk-public-category-card strong{display:block;font-size:1.02rem;color:var(--txt-base)}body.helpdesk-public-body .helpdesk-public-category-card .fade{margin-top:.2rem;color:var(--txt-light)}body.helpdesk-public-body .helpdesk-public-category-card .details-content{padding:.85rem 1rem 1rem}body.helpdesk-public-body .helpdesk-public-subcategory-list{width:100%}body.helpdesk-public-body .helpdesk-public-subcategory-list .setting-category{min-height:2.25rem}body.helpdesk-public-body[data-public-helpdesk-mode=detail] .aa-helpdesk.helpdesk-public-detail-bliss.helpdesk-page-shell,.aa-helpdesk.client-portal.helpdesk-public-detail-bliss.helpdesk-page-shell{display:flex;flex-direction:column;height:100svh;max-height:100svh;overflow:hidden;background:var(--bg-page)}body.helpdesk-public-body[data-public-helpdesk-mode=detail] .aa-helpdesk.helpdesk-public-detail-bliss.helpdesk-page-shell>main.page,.aa-helpdesk.client-portal.helpdesk-public-detail-bliss.helpdesk-page-shell>main.page{display:flex;flex-direction:column;flex:1 1 auto;height:100%;min-height:0;overflow:hidden;padding:0 16px 12px;width:100%;box-sizing:border-box}.aa-helpdesk.client-portal.helpdesk-public-detail-bliss .helpdesk-body{display:grid;flex:1 1 auto;min-height:0;align-items:stretch;overflow:hidden;grid-template-columns:minmax(0,1fr) minmax(300px,340px)}.aa-helpdesk.client-portal.helpdesk-public-detail-bliss .helpdesk-content{min-height:0;height:100%;overflow-x:hidden;overflow-y:auto;display:flex;flex-direction:column;gap:14px}.aa-helpdesk.client-portal.helpdesk-public-detail-bliss .helpdesk-summary-panel{position:static;top:auto;left:auto;width:auto;max-width:none;height:100%;min-height:0;display:flex;flex-direction:column;gap:8px;overflow-x:hidden;overflow-y:auto;padding:0;border:0;background:transparent;color:inherit;align-self:stretch}.aa-helpdesk.client-portal.helpdesk-public-detail-bliss header.helpdesk-overlay{position:static;flex:0 0 auto;width:100%;box-sizing:border-box;z-index:1}@media (max-width: 900px){.aa-helpdesk.client-portal.helpdesk-public-detail-bliss .helpdesk-body{grid-template-columns:1fr;overflow:visible;height:auto}body.helpdesk-public-body[data-public-helpdesk-mode=detail],body.helpdesk-public-body[data-public-helpdesk-mode=detail] .aa-helpdesk.helpdesk-public-detail-bliss.helpdesk-page-shell,.aa-helpdesk.client-portal.helpdesk-public-detail-bliss.helpdesk-page-shell{height:auto;max-height:none;overflow:visible}body.helpdesk-public-body[data-public-helpdesk-mode=detail] .aa-helpdesk.helpdesk-public-detail-bliss.helpdesk-page-shell>main.page,.aa-helpdesk.client-portal.helpdesk-public-detail-bliss.helpdesk-page-shell>main.page{height:auto;overflow:visible}.aa-helpdesk.client-portal.helpdesk-public-detail-bliss .helpdesk-content,.aa-helpdesk.client-portal.helpdesk-public-detail-bliss .helpdesk-summary-panel{height:auto;overflow:visible}}.aa-helpdesk.client-portal .message-context{display:flex;flex-wrap:wrap;align-items:center;gap:6px;margin-top:6px;color:var(--txt-light);font-size:.75rem}body.helpdesk-public-body 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dialog.task-modal.helpdesk-public-action-modal{width:min(94vw,36rem);max-width:36rem}body.helpdesk-public-body dialog.task-modal .input-drop-zone{width:100%;box-sizing:border-box}body.helpdesk-public-body .aa-helpdesk.ticket-create-page .selected-files-panel{margin-top:var(--space-s, .5rem);padding:var(--space-s, .5rem);border:1px solid var(--gui-line-soft, #d7d7d8);border-radius:8px;background:var(--bg-focus, #f5f5f6)}body.helpdesk-public-body .aa-helpdesk.ticket-create-page .selected-files-head{margin-bottom:var(--space-xs, .35rem)}body.helpdesk-public-body .aa-helpdesk.ticket-create-page .selected-files-list{display:flex;flex-direction:column;gap:8px;width:100%}body.helpdesk-public-body .aa-helpdesk.ticket-create-page .selected-file-row{display:flex;align-items:center;gap:var(--space-s, .5rem);width:100%;box-sizing:border-box;min-width:0;padding:8px 10px;border-radius:6px;background:var(--bg-max, #fff);border:1px solid var(--gui-line-soft, #d7d7d8)}body.helpdesk-public-body 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var(--border))}.aa-helpdesk.client-portal .composer-attachment-preview__icon{font-size:1.25rem;line-height:1;width:1.75rem;text-align:center;display:inline-grid;place-items:center}.aa-helpdesk.client-portal .composer-attachment-preview__icon .ico{width:1.25rem;height:1.25rem;background-size:contain}.aa-helpdesk.client-portal .composer-attachment-preview__meta{min-width:0;display:flex;flex-direction:column;gap:2px}.aa-helpdesk.client-portal .composer-attachment-preview__name{font-weight:var(--font-weight-semibold, 700);font-size:.86rem;color:var(--txt-base, var(--text));overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.aa-helpdesk.client-portal .composer-attachment-preview__size{font-size:.75rem;color:var(--txt-light, var(--muted));font-weight:var(--font-weight-medium, 500)}.aa-helpdesk.client-portal .composer-attachment-remove{width:1.75rem;height:1.75rem;margin:0;padding:0;border:1px solid var(--gui-line-soft, var(--border));border-radius:6px;background:var(--bg-max, 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.ico{width:.95rem;height:.95rem;background-size:contain}.aa-helpdesk.client-portal .composer-attachment-card__tools .composer-attachment-preview-btn:is(:hover,:focus-visible){border-color:var(--btn-halo, var(--gui-line));background:var(--bg-focus);outline:none}